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Actions
Actions Overview
Create MS Teams Channel Action
Create Syncari Record
Create Zendesk Ticket Action
Delete External Record
GPT Actions
Marketo Actions
Retry Record Action (Previously Wait Action)
Salesforce Actions
Send Email Action
Send MS Teams Message Action
Send Slack Message Action
Update External Record
Update Syncari Records
Using the Delete Syncari Record Action
<% if (previousArticle || nextArticle) { %>
<% if (previousArticle) { %>
Previous article
<%= previousArticle.title %>
<% } %> <% if (nextArticle) { %>
Next article
<%= nextArticle.title %>
<% } %>
<% } %>
<% let navTitle = "Sections"; const activeSection = sections.find((section) => section.isActive); if (activeSection?.name) { navTitle = activeSection?.name; const activeSubSection = activeSection.sections?.find((section) => section.isActive) if (activeSubSection?.name) { navTitle = activeSubSection?.name; } } %> <%= navTitle %>
<% var iconMap = { 'icon_prefix_360004565431': "/hc/theming_assets/01HZPHQEZNFJTPP9G2BN3648QA", 'icon_prefix_18834885420692': "/hc/theming_assets/01HZPHQEQ16KPCJVJTCVGPTMNX", 'icon_prefix_37496133103764': "/hc/theming_assets/01JVQC0GZGC9BVEV2C1SWVB6VZ", 'icon_prefix_18834935506068': "/hc/theming_assets/01HZPHQEJYG36ZN2Z28709K1EP", 'icon_prefix_18845916825364': "/hc/theming_assets/01HZPHQE9W5ME84H3B57X8F2MB", 'icon_prefix_4408980709268': "/hc/theming_assets/01HZPHQEVG4K3H8ANDT0KFDCYN", 'icon_prefix_4417407631380': "/hc/theming_assets/01HZPHQE3PVGE1BA82FHWJQQB7", }; %> <% categories.forEach(function(category, index) { var iconKey = "icon_prefix_" + category.id; %>
<%= category.name %>
<%= partial('partial-article-list-sections', { id: 'category-' + category.id, parentId: '#sidebar-navigation', sections: category.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial, level: 1, }) %>
<% }); %>
<% if (sections.length) { %>
<% sections.forEach(function(section) { %>
<%= section.name %>
<%= partial('partial-article-list-sections', { id: 'section-' + section.id, parentId: '#' + id, sections: section.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial, level: level + 1, }) %> <% if (section.articles.length) { %>
<% section.articles.sort(Util.sortByPosition).forEach(function(article) { %>
<%= article.title %>
<% }); %>
<% } %>
<% }); %>
<% } %>