The SFTP Synapse enables data synchronization between your server hosted CSV files and Syncari entities. This Synapse can be only used as a source in your pipelines.
IP Allow List
Syncari's servers are set to this IP Address: 22.214.171.124
On your server you need to create a syncari folder that will include other subfolders - one for each entity you want to connect to syncari (contacts, accounts, leads, etc.).
The SFTP schema will be defined by the folders and the header names of csv files stored in each folder. Add a csv file to each subfolder where the first row includes column names that represents the field names the entity.
We also recommend these connection settings be configured on your SFTP server.
ClientAliveInterval 60 TCPKeepAlive yes
Step 1: Start by logging in to your Syncari subscription
- Navigate to Synapses
- Find SFTP in the Synapse Library
- Drag the SFTP Synapse to the canvas
Step 2: Configure your SFTP Synapse parameters
- The name/IP address of the host (optionally add port, default is 22). ex: server:22
- The fully qualified path for the root folder where all subfolders for entities reside.
- Click Next
Step 3: Define your authentication parameters
- Click Authenticate
- Click Next
Step 4: Activate the Synapse
- Click "Make Synapse Active" then click "Close"
Congratulations! You have completed the setup of the SFTP Synapse.
If you receive any errors message after clicking Authenticate, confirm each of the parameters in the previous steps are configured properly. If the error persists, contact one of our Onboarding and Support team members.
Make sure to check out this article to learn how to designate the Id and Watermark fields for SFTP Entities.