Zendesk Entities Supported

Varsha Neelesh
Varsha Neelesh
  • Updated

Entity Operation Matrix

This matrix provides entities supported by Syncari Zendesk Synapse and supported operations on them.

Name Create Update Delete Read Delete Write Merge

Get By Id

(Used by  Live Test)

Get by Watermark
Organization required-table (1).svg required-table (1).svg required-table (1).svg required-table (1).svg Non Native required-table (1).svg required-table (1).svg
Ticket required-table (1).svg required-table (1).svg required-table (1).svg required-table (1).svg Non Native required-table (1).svg required-table (1).svg
User required-table (1).svg required-table (1).svg required-table (1).svg required-table (1).svg Non Native required-table (1).svg required-table (1).svg
Custom Objects (Sunshine) required-table (1).svg required-table (1).svg required-table (1).svg required-table (1).svg Non Native required-table (1).svg required-table (1).svg

NOTE:

Non native merge operation involves a combination of delete losers and update (or create) winners.

 

Schema Support

This table provides information on the operations that are supported for Schema by Syncari Zendesk Synapse.

Entity Read Schema Read Custom Fields Create Object Create Custom Field Delete Custom Field
Standard required-table (1).svg required-table (1).svg   required-table (1).svg required-table (1).svg
Custom required-table (1).svg required-table (1).svg   required-table (1).svg required-table (1).svg

 

API version

v2
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